PB Home Service — Terms & Conditions Serving Eldorado, Dale, New Haven, Shawneetown, Norris City & Harrisburg, IL (618) 841-7307 | mikegrosshvac@gmail.com | pbhomeservice.com
Effective Date: June 9, 2026
Please read these Terms and Conditions carefully before using pbhomeservice.com (the "Site") or engaging our services. By accessing our Site or scheduling a service call, you agree to be bound by these Terms.
Acceptance of Terms
By accessing and using this website or requesting services from PB Home Service, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time; changes will be effective immediately upon posting to the Site.
Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You must not:
Use the Site in any way that violates applicable local, state, national, or international laws or regulations.
Transmit any unsolicited or unauthorized advertising or promotional material (spam).
Attempt to gain unauthorized access to any portion of the Site or its related systems or networks.
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.
Service Area
PB Home Service currently serves residential and commercial customers in the following Illinois communities: Eldorado, Dale, New Haven, Shawneetown, Norris City, and Harrisburg. Service availability outside these areas is at our discretion. Contact us at (618) 841-7307 to confirm service availability at your location.
Service Requests & Scheduling
Service requests submitted through our website or by phone are subject to technician availability and scheduling confirmation. Submission of a service request does not guarantee a specific appointment time. We will contact you to confirm scheduling details. PB Home Service offers 24/7 emergency service every day of the year; emergency response times may vary based on demand and technician availability.
Estimates & Pricing
Estimates provided through our website, by phone, or in person are based on information available at the time of the estimate and are subject to change upon inspection. A final price will be confirmed before work begins. Additional charges may apply for parts, after-hours emergency service, or work beyond the scope of the original estimate. All pricing is subject to applicable state and local taxes.
Service Disclaimer
PB Home Service provides HVAC and home service work performed by experienced technicians. However, we make no warranty, express or implied, that any service performed will resolve all issues with your equipment or systems, particularly where underlying conditions are outside our control. All work is performed in a professional and workmanlike manner in accordance with applicable industry standards.
Cancellations
If you need to cancel or reschedule a scheduled appointment, please contact us as soon as possible at (618) 841-7307 or mikegrosshvac@gmail.com. Late cancellations or no-shows for scheduled appointments may result in a service call fee at our discretion.
Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of PB Home Service or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
SMS Communication Terms
By providing your mobile phone number and opting in to SMS communications, you agree to receive text messages from PB Home Service relating to your service appointments, technician dispatch notifications, estimates, and other business communications.
Consent is not required as a condition of receiving any services.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly at (618) 841-7307.
Message and data rates may apply.
Message frequency varies based on your service activity and interactions with us.
Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. We have no control over the content or privacy practices of those sites and are not responsible for any loss or damage arising from your use of them.
Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. PB Home Service does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Service availability and pricing information are subject to change without notice.
Limitation of Liability
To the fullest extent permitted by law, PB Home Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this website or its content, or from services performed at your property. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount paid by you for the service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless PB Home Service, its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the website, your use of our services, your violation of these Terms, or your violation of any rights of another.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Saline County, Illinois.
Children Under 13
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information without parental consent, please contact us at (618) 841-7307 and we will remove it promptly.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
PB Home Service Serving Eldorado, Dale, New Haven, Shawneetown, Norris City & Harrisburg, IL (618) 841-7307 mikegrosshvac@gmail.com pbhomeservice.com Available 24/7, Every Day
